Technogeek provide full managed services. A managed IT service is an information technology (IT) task provided by a third-party contractor (Technogeek). In a managed service arrangement, the managed service provider retains responsibility for the functionality of the IT service and/or equipment, and the customer pays a regular fee for receipt of the service. A managed IT service has the option to run with a service-level agreement (SLA ), which is the contract between the service provider and the customer. The SLA identifies what services the provider will furnish and how successful delivery of services will be measured.